What To Expect

Getting started with mental health care can feel overwhelming, but we make it simple. Here’s what to expect—every step is designed to be supportive, confidential, and tailored to your unique needs.

border Modern mental health clinic reception area with a front desk, pendant lighting, wood flooring, and comfortable seating.
Modern mental health clinic reception area with a front desk, pendant lighting, wood flooring, and comfortable seating. Modern mental health clinic reception area with a front desk, pendant lighting, wood flooring, and comfortable seating.

1

Phone Call

A simple, confidential call is the first step toward getting help. Our team will listen, answer questions, and guide you to the right services for your needs.

2

Intake Forms

These forms provide important details about your history, concerns, and goals. They help us create a care plan tailored to you, ensuring you receive the right support from the start.

3

Provider Match

We carefully match you with a provider based on your unique needs. This ensures you receive personalized care, whether for therapy, medication management, or other supportive services.

4

Initial Visit

Your first appointment is a chance to meet your provider, discuss your concerns, and create a treatment plan. This is where healing begins, with compassionate care every step of the way.

Group of adults sitting in a circle during a peer support or group therapy session, engaging in conversation in a warm, sunlit room.

Payment Assistance

We understand that concerns about the cost of mental health and addiction services can sometimes prevent people from seeking care. Our customer care team is knowledgeable about available payment options and can help determine if you qualify for grant funding or need-based financial assistance. No one is ever denied care based on ability to pay—call us at 800-532-6339 to learn more.

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Close-up of a therapy session with a counselor holding a clipboard and a patient sitting with hands clasped, both partially visible.

Paying for Care

If you have insurance, you will be responsible for any co-payments or deductibles at the time of your appointment. After your visit and your insurance provider processes the claim, you will be billed any outstanding amount.

For patients paying out-of-pocket, the full cost of services is due at the time of the appointment.

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Group of adults sitting in a circle during a peer support or group therapy session, engaging in conversation in a warm, sunlit room.

Are you struggling with depression?

If you're struggling with depression, you're not alone—help is available. Quinco Community Mental Health Center offers compassionate support and professional care to guide you toward healing. Take the first step today—call us at 1-800-532-6339. Hope starts here.

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Close-up of a therapy session with a counselor holding a clipboard and a patient sitting with hands clasped, both partially visible.

Is anxiety getting in your way of enjoying life to its fullest?

Anxiety can feel overwhelming, but you don’t have to face it alone. Quinco Community Mental Health Center provides caring, professional support to help you regain control and find peace. Take the first step toward healing today—call us at 1-800-532-6339. You are not alone.

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Payments & Insurance

Quinco Community Mental Health Center is a nonprofit organization that ensures patients receive the mental health and addiction care they deserve. No matter what services or treatment you need, we are here to guide you through the billing process. Our customer care team can answer any questions about coverage and billing. If you would like to learn more, please call us at 800-532-6339.

We accept most Federal, State, and private health insurance plans, including Medicare, Medicaid, and TRICARE. However, coverage for services at Quinco Community Mental Health Center may vary depending on your insurance provider’s limits and exclusions. We cannot guarantee that your health plan will cover all services. So, we strongly encourage patients to confirm their coverage with their insurance provider before they receive services.

PLEASE NOTE: Quinco Community Mental Health Center may not be in-network for all insurance plans. The information provided is a general reference and does not confirm coverage at the time of service. Patients should check with their insurance provider to verify coverage before receiving care.

Frequently Asked Questions

How can I access services?

Quinco Community Mental Health Center provides comprehensive mental health care, addiction treatment, social services, and support for victims. We serve children, adolescents, families, and adults. If you want to learn more about our services or get the care you need, please call us at 1-800-532-6339.

What ages does Quinco serve?

Quinco provides services starting at age three and up.

How do I schedule an appointment?

Please call our admission office at 1-800-532-6339 to schedule your first appointment.

Does Quinco offer walk-in services?

Quinco offers walk-in services at each of its outpatient clinics. These services may be provided in person or by telehealth.

What are your office hours?

Our outpatient clinics are open Monday through Friday from 8:00 AM to 4:30 PM CST.

What do I need to bring to my first appointment?

Please bring your identification and all insurance information to all appointments.

What insurance do you accept?

Quinco accepts TennCare, Medicare, and most commercial insurance plans. Please call us at 1-800-532-6339 to learn whether we accept your insurance.

Does Quinco offer services to individuals without insurance?

Yes, we accept self-pay services and offer some patient assistance programs to help with your behavioral health care cost if you qualify.

How do I apply for a job at Quinco?

You can send your resume and letter of interest to jobs@QuincoMHC.org

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